Commercial Bill Pay is an Add-on service to our Commercial Digital Banking.  This service allows our business customers to set up payees for various bills and vendors.  ACH payments are available with those payees that have subscribed and for all others, checks will be issued on behalf of the business.  Commercial Bill Pay allows the flexibility to pay anyone, anywhere without ever having to write a check! Customizable user capabilities are available.

F&C Bank offers automated money transfer with sweep services.  A target balance can be set so that funds are moved to or from a predetermined account(s).  This feature saves our business owners’ time and resources by doing the work for you.  Sweep service can be set up with our F&C Bank internal accounts and with any IntraFi® ICS accounts the business holds with us.

F&C Bank Commercial Digital  Banking offers a robust platform for viewing account activity and managing transactions between all your business’s F&C Bank accounts.  Additional features include:

• Multi-factor authentication, keeping your accounts safe with an added layer of security
• Check balances and activity on all accounts, both deposits and loans
• Transfer between accounts
• Initiate loan payments from F&C Bank accounts
• E-statement retrieval
• ACH Origination
• Domestic Wire Transfer Origination
• DirectConnect for Quickbooks reconciliation
• Data Export options to a variety of accounting software types
• Positive Pay
• Autobooks
• User Permissions Management
• Customizable alerts

Domestic Wire Origination is an Add-on of our Commercial Digital Banking.  Wires are a near immediate solution for transferring money quickly and securely.  This service is typically used for large dollar, time sensitive payments.  Dual control capability is available.

F&C Bank’s ACH (Automatic Clearing House) service is an Add-on of our Commercial Digital Banking.  This dual control capable service can help streamline both accounts payable and receivable, allowing our customers to collect payments more efficiently and have peace of mind for large vendor payments without having to mail a check.

Common ACT transactions that this service can be used for include:

• Payroll
• Pre-authorized debits and credits
• Vendor Payments
• Cash Concentration for accounts the business may hold at other institutions

Remote Deposit Capture gives our business customers the ability to securely transmit their daily check deposits to F&C Bank without ever leaving the office.  We provide the scanner and you enjoy a later business day cut-off of 6 PM.

DirectConnect is an Add-on feature of our Commercial Digital Banking that allows business customers to link their QuickBooks with their digital banking credentials.  Transactions are automatically downloaded to QuickBooks and immediately reconciled making balancing your statement at the end of the month quick and efficient.

The ability to take credit/debit payments from your customers is important for many businesses in this current payment environment.  With a merchant processing account, our business customers are able to collect payments from many major credit companies including Visa and Mastercard.  A dedicated team member will evaluate your business needs and create a customized payment system that fits your business.  Basys Processing is our partner in offering this solution and is a leader in their industry.

Autobooks is an Add-on service for our Commercial Digital banking that adds Tap to Pay technology for our small business customers without the need for a credit card terminal.  Customers are able to accept digital payments, send professional invoices with hyperlinked pay instructions, and track payment statuses.

For those customers needing additional FDIC coverage, IntraFi® is a network of banks F&C Bank utilizes to achieve more FDIC coverage without multiple accounts at different institutions.  IntraFi® offers CDs thru their CDARS program for customers wanting to earn greater return on their excess funds and both checking and savings options thru their ICS program.  ICS accounts are fully integrated with your current checking account and sweep service is also available.

F&C Bank’s Positive Pay feature is an important tool in helping prevent and detect check fraud.  This service is an Add-on feature of our Commercial Digital Banking.  With this service, each time checks are issued at your business, a file is uploaded to us.  As checks begin to clear the account they are compared to the uploaded file and any exceptions are sent to you for review.  Each day, you’ll review these exceptions and tell us how to handle them, keeping any potential fraudulent items from clearing your account until you have reviewed.

Security Checklist For Businesses

Computers Used for Online Banking:

• Verify that all security, scan and anti-virus software is updated and working properly on an ongoing basis.
• Establish a dedicated computer for online banking with no e-mail installed, and no internet surfing allowed by employees.

Managing Access to Online Banking:

• Restricted Access by Employees. No Shared Passwords or Credentials. Set Specific Access Privileges for Every Employee.
• Company Policy on Internet Usage and Privacy.
• Employee Training on Corporate Account Takeover, Annual Training at a Minimum.

Monitoring Accounts:

• Set Up Email Alerts
• Daily Account Reconciliation

Protecting Your Business Against Internet Fraud

What is Corporate Account Takeover?

Corporate Account Takeover is a type of business identity theft in which a criminal entity steals a business’s valid online banking credentials. Small to mid-sized businesses remain the primary target of criminals, but any business can fall victim to these crimes. Attacks today are typically perpetrated quietly by the introduction of malware through a simple email or infected website.

What is the Risk?

The bank’s ability to protect you is severely undermined when your online credentials are compromised by a data breach initiated within your computer system. Once your computer is compromised, any action you can take from your online banking, a criminal will attempt to do fraudulently. Bill Pay, ACH Transfers, Wires, Copies of checks and signatures, etc. Any possible way to financially defraud you will not be overlooked by smart criminals with the intent to steal your money or personal information.

How Does it Happen?

Hackers often take aim at small firms’ computers because they are easier to infiltrate than banks’ systems. For example: An infected document attached to an email

A link within an email that connects to an infected website

Employees visiting legitimate websites – especially social networking sites – and clicking on the infected documents, videos, or photos posted there

An employee using a flash drive that was infected by another computer

Once the employee opens the attachment or goes to the Web site, malware is installed on the computer – in each case, fraudsters exploit the infected system to obtain security credentials that they can use to access a company’s business accounts. Once imbedded, it can even seek out others within the network to gain secondary access or credentials. While up-to-date antivirus software offers substantial protection against malware, it isn’t 100% effective. According to the FBI, there is no single deterrent that is 100% effective against fraud, viruses and malware.

Be Aware of the Danger!

Monitor and report suspicious activity! Ongoing monitoring and timely reporting of suspicious activity are crucial to deterring or recovering from these frauds. Report log-ins at unusual times of day, new user accounts, unauthorized transfers, etc., so the financial institution can immediately block the account and monitor activity.

Be wary of distractions designed to camouflage a takeover: Robo-calls flooding your phone lines, or an email “dump” flooding your inbox – both are designed to hide any automatic alerts or phone calls from the bank.

F&C Bank will never ask you for any personal or identifying information through an email link.

Only use the address that you have used before or start at your normal homepage – NEVER through a link.

Look for the lock at the bottom of your browser and “https” in front of the website address.

Take note of the header address on the website. Most legitimate sites will have a relatively short internet address that usually depicts the business followed by .com, .net or .org. Spoof sites are more likely to have an excessively long string of characters.

If you have any doubts about an email or website, contact the legitimate company directly. Make a copy of the questionable web site’s URL address, send it to the legitimate business and ask if the address is legitimate.

When creating your passwords, don’t use information that could easily be linked to you (i.e. phone number, your date of birth, address numbers).

Do not share your passwords or PINs with anyone, or store them where they can be found.

Make identity and data security an operational cornerstone of your daily business.

If you don’t have the time or knowledge to do so, you should seek out professional security and network professionals who can provide ongoing monitoring and protection on your behalf.

Failing to take measures to protect your business will put you at increased risk for fraud and the potential loss that could follow.